Help Center
Get in Touch
Need support or want to report an abuse concern? We are here to help.
Support Channels
Our support engineers are available to troubleshoot connection issues, receive feature suggestions, and address account queries.
Email Support
support@pulsewavevpn.comResponse Time
Typically 24 - 48 Hours
Quick Debug Tips
Before reaching out, check if these common troubleshooting steps resolve your issue:
- Restart VPN Tunnels: Switch the power button off and on again to establish a fresh connection.
- Switch Server Nodes: If a server is running slow, toggle the location list and select a different region.
- Check Android Permissions: Ensure you have clicked "Allow" on the Android system VPN pop-up.
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